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The Users page allows you to manage two types of users: Admin Users who access the Benji platform, and Members who have connected their loyalty program accounts to participate in your partnerships. Users

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Admin Users

The Admin Users tab displays all users who have access to your Benji platform account. Invite New User Click the Invite New User button to send an invitation to a new administrator. They will receive an email with instructions to set up their account. Admin User Actions
  • Resend Invite: Send a new invitation email to users with Invited status
  • Edit: Modify the user’s name
  • Delete: Remove the user from your account

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Members

The Members tab is available to Admin users and displays all loyalty program members who have connected their accounts through your partnerships. Member Actions
  • View: Open the detailed member profile showing transaction history and connection details
  • Unlink: Disconnect the member’s account from a specific partner (typically used for troubleshooting)
  • Block: Prevent the member from participating in campaigns

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Member Profile

Clicking View on a member opens their detailed profile, which includes: Summary Metrics
  • Transactions: Total number of transactions
  • Points Earned: Total points earned across all partnerships
  • Points Redeemed: Total points redeemed across all partnerships
User Details Displays the member’s basic information including name, loyalty program member number, status, and email. Connections Shows all partnerships the member is connected to, including the partner name, connection date, and member ID for each partner. Transactions Tab View the member’s complete transaction history across all partnerships.