Partner Settings Page

Partner Settings allows you to configure your loyalty program’s details including branding, tier structure, custom member attributes, and custom campaign triggers.

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General Settings

Configure your basic program information and branding. Partner Details Click Edit to update your branding:

• Logo (Full Size): Your loyalty program’s full logo (minimum 500px, PNG or SVG)
• Logo (Square Icon): Square icon version (minimum 250px x 250px, PNG or SVG)
• Partner Name: Display name for your loyalty program

Loyalty Program Click Edit to update your loyalty program details:

• Loyalty Program Name: Name of your loyalty program
• Loyalty Currency: The currency used for rewards (e.g., Points, Miles)

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Loyalty Tiers & Attributes

Define your loyalty program’s tier structure and custom member attributes. Loyalty Tiers Define your loyalty program’s tier structure. Click New Tier to add a tier:

• Your ID: The tier identifier in your system
• Status Tier Name: Display name for the tier
• Base Tier: Check this box to set as the base tier

Custom Attributes Custom attributes capture additional information about your members that can be used in campaign conditions and multipliers. For example, you might create an attribute to track cardholder status, membership level, or a renewal date. Click New Attribute to create a custom attribute:

• Attribute Name: Display name for the attribute
• Your ID: The attribute identifier used in your system
• Attribute Type: Data type for the attribute

The following attribute types are supported:

• Text: A single string value. Can optionally be restricted to a defined list of allowed values, each with its own display label, so a raw value received from your system can be shown as a friendly label.
• Number: An integer or decimal value. Supports comparison operators such as equals, greater than, less than, and between when used in campaigns.
• Boolean: A true or false value, with optional custom labels for the true and false states.
• Date: A calendar date value. Supports date based comparisons when used in campaigns.
• Multi Value: Holds more than one value at once for a given member, chosen from a defined list of allowed values that you configure up front.

Once created, an attribute is available in the campaign builder as a selectable field in Conditions and Multipliers, alongside native fields like Time Elapsed, Geography, and Basket Size. Attribute values are populated through the Benji API and can be manually edited on a member’s profile.

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Custom Triggers

Configure custom triggers for use in campaigns with the Custom Action trigger type. Custom triggers provide flexibility to create campaigns for use cases not covered by standard trigger types, for example, Spend Per Dollar, Registration, or Customer Referral. Click New Trigger to create a custom trigger:

• Name: Display name for the trigger
• Trigger Value: The identifier sent when triggering the campaign via API
• Description: Description of when this trigger should be used

Instructions to Send Events Click “Instructions to Send Events” to view the JSON payload format for sending custom trigger events via the Benji API. The payload shows the trigger_name and user_id fields required to activate campaigns using this trigger.

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Redemption Codes

The Redemption Codes tab lets you manage a pool of pre-generated codes for a partner. It appears only for partners that have an eligible product. If you do not see the tab, the partner has no eligible product associated. The tab shows all uploaded codes in a table with the following columns:

• Date Uploaded: When the code was added
• Product Variant: The product variant the code belongs to
• Redemption Code: The code value
• Status: The current state of the code
• Action: Per row actions, described below

Filtering and search Narrow the list using search by code, an upload date range, a product variant filter, and a status filter. Use Clear Filters to reset all of them. Uploading codes Click Upload to add codes in bulk from a file. Uploads are processed in the background. When processing finishes, the result summary shows the total number of rows, how many new codes were added, and an error count. Any rows that failed are listed individually with the row number, the code, and the reason. Duplicate codes already present in the pool are reported as errors with a duplicate reason rather than being added again. Viewing and deleting codes Select a redeemed code to view its details. Available codes can be deleted individually from the row action, or in bulk by selecting multiple rows with the checkboxes and choosing Delete Selected.

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Users

Manage administrator access for your loyalty program. Click Invite New User to grant users access to manage campaigns and settings for your program.

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Allowed Collaborators

Account Admins control which email addresses can be invited as collaborators on partnerships. This is managed from Partner Settings.

• Email domains: Add approved domains. Any email at an approved domain can be invited.
• Individual email addresses: Add specific pre-approved addresses for exceptions, such as a consultant using a personal email.

Only Account Admins can add, edit, or remove approved domains and addresses. When someone invites a new collaborator, their email must either belong to an approved domain or match a pre-approved address. Users who already exist in either company’s account can be added regardless of their email domain.

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Campaign Templates

Create reusable campaign configurations that can be quickly deployed across multiple campaigns. Templates allow you to standardize campaign structures for common use cases. Click Add New Template to open the campaign editor and create a template with pre-configured triggers, actions, conditions, and multipliers.