> ## Documentation Index
> Fetch the complete documentation index at: https://docs.withbenji.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Common integration issues and how to resolve them

Having trouble with your integration? Here are some common issues and solutions.

## Connection Issues

* Ensure your Square account credentials are correct.
* If an admin has disconnected your Square account, you can find this in your Square console at: Settings > App integrations. Benji should be listed. If it is not, then we have been disconnected and you'll need to reauthorize through the Benji UI.

## Data Sync Issues

* Data may take a few minutes to sync after connecting.
* While Square sends events almost in real time, we process those payments in the background. Loyalty accruals may not be immediate.

## Support

If you need help, contact [support@withbenji.com](mailto:support@withbenji.com).

***

## Related Topics

* [Integration Setup](./setup)
* [Contact Support](mailto:support@withbenji.com)